Webchieve

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Software as a Service (SaaS)

Whether you’re getting your hair cut, giving someone a call on your mobile or watching your favourite film on Netflix, the concept is the same.

You’re not just paying for a product, you’re paying for a service.

Products don’t last forever, they’re expensive, they can break and you need to know how to use them. You’re the one doing all the work.

Services do last forever.

Instead of paying £1000’s of pounds for something, you pay an affordable recurring fee. Each month you pay for that service. Someone is taking care of everything for you; making sure it’s there when you need it, enhancing it, fixing it, providing you with the support and guidance you need to get the most out of it. With a service you are just one phone call away from talking to an expert with years of experience in dealing with that service. You wouldn’t cut your own hair, would you? Similarly you wouldn’t pay a hairdresser once and expect a lifetime supply of haircuts.

So, apply this concept to Software – and there you have it, Software as a Service (SaaS).

Webchieve are proud to provide an award winning service with everything you need to keep your website online and ensure you get the most out of it.

The majority of providers charge additional fees for many of these services.

We don’t. Everything listed below is included in every package we offer at no additional cost to yourself. Here’s a breakdown so that you can see what you’re getting and why you need it, without the jargon!

Your Bricks and Mortar
What you're getting – Why you need it
Hosting So that your website is available on the internet, accessible anywhere in the world 24/7.
Domain So that your website has it's very own address.
Email So that you can have business class email with your website address in the name.

 
Optimisation for Success
What you're getting – Why you need it
CMS So that you can make changes, add content and keep your website up to date.
SEO So that you appear higher up in the search engines to increase your number of visitors.
Analytics So that you can track your visits and monitor the success of your website.

 
Enablement and Best Practice
What you're getting – Why you need it
Training So that you understand how to use and manage your website.
Consultancy So that you know how to get the most out of your website.
Support So that you can get help when you need it and easily solve problems.

 
Issue Prevention and Servicing
What you're getting – Why you need it
Performance Monitoring So that your website is fast and can handle the amount of traffic it receives.
Backups So that there is something to fall back on if there is a problem (i.e. deletion or hardware fault).
Disaster Recovery So that we can restore your website to its former state in the event of a problem.

So there you have it. SaaS ensures that your website and email are up and running 24/7, 365 days a year with support when you need it, facilities to optimise and track success and safeguards to protect your investment.

Worth every penny.